• Olivier S.E. Courtois

How Can You Increase Productivity By 50%?

Updated: Dec 22, 2020

Paul J. Zak shares the conclusions of his research on Trust & Performance in the article 'The Neuroscience of Trust' published in HBR - Jan-Feb 2017).

Compared with people at low-trust companies, people at high-trust companies report 74% less stress, 106% more energy at work, 50% higher productivity, 13% fewer sick days, 76% more engagement, 29% more satisfaction with their lives, 40% less burnout.

But how do you create trust between two individuals? He started from the observation, that in rodents a brain chemical called oxytocin had been shown to signal that another animal was safe to approach. He embarked on decade-long research to establish a parallel with humans.

This led to identifying 8 managerial practices to build a high-trust organization:

1 - Recognize excellence.

2 - Induce “challenge stress.”

3 - Give people discretion in how they do their work.

4 - Enable job crafting.

5 - Share information broadly.

6 - Intentionally build relationships.

7 - Facilitate whole-person growth.

8 - Show vulnerability.

If you want to read the whole article, here is the link! Enjoy the reading

#leadership #trust #productivity #HBR

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