Search
  • Olivier S.E. Courtois

Do People Trust You? Here Is A Test For You To Check!

Updated: Jun 1


* In his book ‘The Trust Equation’, David Maister defines trust with an equation: Credibility + Reliability + Intimacy / Self-Focus.


* C is determined by your past achievements, degrees, reputation, or factors like looks, demeanor.

* R refers to how people believe you will stick to your commitments.

* I indicates how comfortable people are with you, how close they feel with you.

* SF is linked to self-interest, do people perceive you as driven by your own agenda?


> Take an important stakeholder for your success!

> How would s/he rate you on each factor on a scale of 1 to 10?

> For the numerators, the higher the scores, the better. For the denominator, the lower the score, the better.

> Add the scores of three numerators. Best possible score 3 X 10=30.

> Divide by the denominator (SF) (10 max).

> Repeat the same exercise with all your key stakeholders. Respond honestly. If you are not sure, go and ask them?


* This exercise requires some courage. It is also a test of self-awareness. It is one of the best tools I know to evaluate and work on your relationships and optimize the impact you have on your teams, organization, and external stakeholders.


#leadership #executive

9 views0 comments

Recent Posts

See All

Let Us Be Impeccable!

👉 The floods of the last few days in Belgium, Germany and other European countries, in the middle of July, have triggered a real chain of solidarity: people of all ages, conditions or races have tran

Motivation Can't Be Bought Nor Controlled!

👉 “Leaders who want true accountability should pay as much attention to this state of mind anchored on feelings of felt accountability as they do to the state of affairs measured by KPIs.” —Hayagreev