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  • Olivier S.E. Courtois

Conflict Management: The New Norm In Stakeholder Capitalism?

Updated: Jun 1

👉 Maximizing shareholder value was THE priority. Today, the interests of all stakeholders must be balanced. But how is it possible?


👉 In a collective, made up of multiple, individual interests, charting a common course towards one common and unifying purpose is difficult but not impossible.


👉 But what happens when these individuals have to embrace multiple, potentially conflicting interests, all of equal importance (clients, shareholders, employees, society, planet) ?


👉 At all levels, this inevitably brings about conflicts of interests and of priorities.


👉 Conflicts with others, because it requires continuous arbitration without a clear 'North'.


👉 Conflicts with self, because each individual is left alone with her/his own paradoxes.


👉 What could be the consequences of these tensions, of this potential dispersion, on the results expected by each stakeholder concerned?

👉 Will it be possible to make a collective work by putting all the parameters on the same footing?


👉 And if so, what is the impact of this evolution on the profile of the leaders we will need.


👉 Conflict management may become a much sought-after competency in the years to come!

#leadership #stakeholdercapitalism

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