• Olivier S.E. Courtois

Conflict Management: The New Norm In Stakeholder Capitalism?

๐Ÿ‘‰ Maximising shareholder value was THE priority. Today, the interests of all stakeholders must be balanced. But how is it possible?

๐Ÿ‘‰ In a collective, made up of multiple, individual interests, charting a common course towards one common and unifying purpose is difficult but not impossible.

๐Ÿ‘‰ But what happens when these individuals have to embrace multiple, potentially conflicting interests, all of equal importance (clients, shareholders, employees, society, planet) ?

๐Ÿ‘‰ At all levels, this inevitably brings about conflicts of interests and of priorities.

๐Ÿ‘‰ Conflicts with others, because it requires continuous arbitration without a clear 'North'.

๐Ÿ‘‰ Conflicts with self, because each individual is left alone with her/his own paradoxes.

๐Ÿ‘‰ What could be the consequences of these tensions, of this potential dispersion, on the results expected by each stakeholder concerned?

๐Ÿ‘‰ Will it be possible to make a collective work by putting all the parameters on the same footing?

๐Ÿ‘‰ And if so, what is the impact of this evolution on the profile of the leaders we will need.

๐Ÿ‘‰ Conflict management may become a much sought-after competency in the years to come!

#leadership #stakeholdercapitalism

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