Conflict Management: The New Norm In Stakeholder Capitalism?
👉 Maximising shareholder value was THE priority. Today, the interests of all stakeholders must be balanced. But how is it possible?
👉 In a collective, made up of multiple, individual interests, charting a common course towards one common and unifying purpose is difficult but not impossible.
👉 But what happens when these individuals have to embrace multiple, potentially conflicting interests, all of equal importance (clients, shareholders, employees, society, planet) ?
👉 At all levels, this inevitably brings about conflicts of interests and of priorities.
👉 Conflicts with others, because it requires continuous arbitration without a clear 'North'.
👉 Conflicts with self, because each individual is left alone with her/his own paradoxes.
👉 What could be the consequences of these tensions, of this potential dispersion, on the results expected by each stakeholder concerned?
👉 Will it be possible to make a collective work by putting all the parameters on the same footing?
👉 And if so, what is the impact of this evolution on the profile of the leaders we will need.
👉 Conflict management may become a much sought-after competency in the years to come!