👿 Paul(ine) is a victim of her preferences and so are her teams. 👿 By preference, we mean two different things. First, what we like to ...

👿 Paul (or Pauline) is absorbed by his business. That said, his employees consider him absent. He only 'comes down to the arena' when th...

👿 John is a brilliant leader. Not that he is the best expert in his field - he is surrounded by experts. But he has this talent for insp...

Back home, a new life began. I wanted to walk, run, move, act, lie, sleep as before. But my body would call me to order. 'It will take yo...

The food was bland, the day was flat. The only exciting part of the day was when my wife or one of my daughters would visit me - I was al...

I woke up at night, sweating, I couldn't move. I called the nurse. Courageously, she rolled me from one side to the other and changed my ...

I woke up in a dark room. My eyes opened and stopped on a clock. The needle pointed at one. I suddenly remembered that I was in a hospita...

As I was lying on the scanner, the doctor came up to me to announce that they had detected an issue that required immediate transfer to a...

In my last post, I promised to come back to you soon. Eight weeks after my operation, I have almost completely recovered physically, and ...

Dear readers, I nearly died and I am so blessed to be able to write to you again. Thousands of you have followed me weekly and shared ide...

As a leader, you control two joysticks. The Results joystick. They are measured in market shares, revenue growth, margin, admission rate,...

Lockdown forced us to stop and reflect on our lives. Sometimes, this has led to profound life changes or at least to good resolutions. Now...

In these times of high tension, the role of the leader is more than ever essential in setting the right tone in his/her organization. In ...

Paul J. Zak shares the conclusions of his research on Trust & Performance in the article 'The Neuroscience of Trust' published in HBR - J...

The Covid-19 crisis has accelerated changes and forced many of us to develop a plan B. In my business, meeting clients physically was an ...

* In his book ‘The Trust Equation’, David Maister defines trust with an equation: Credibility + Reliability + Intimacy / Self-Focus. * C...

Any organization is a system composed of different pieces that are supposed to go in the same direction, but the reality is often more co...

The Corona crisis has accelerated the trend toward online collaboration. Organizations are questioning the use of office space. They refl...

In his book 'The Personal Business Plan: A Blueprint for Running Your Life', Stephen Bruyant-Langer speaks of 'the third way'. When you m...

David Elkind coined the term "imaginary audience" in 1967. It is considered to be a psychological phenomenon mostly observable in adolesc...